Cancellation & Refunds Policy

Payments:

All Payments for products & services made through any of the payment methods such as bank transfer, online payments through 3rd Party Vendors, Cash, Cheque & Credit Card towards Hub of Consciousness Lifestyle Coaching L.L.C are NON-REFUNDABLE, unless due to the following reasons:
  • A course is canceled upon which 100% refund/credit note is applicable.
  • Goods such as retail products are damaged or defective, items returned must be in new and unused condition and in the original packaging for a full refund in accordance with our returns policy.
  • Death or major health reasons stated by the client due to hospitalization where proof is required such as health reports and doctors’ notes. The final decision will be at the discretion of management.
  • We do not offer any refunds for services that have already been rendered. If you wish to cancel your service at least 24 hours in advance, please contact us by email or phone to avoid a cancellation fee.
  • For all bookings under a package (Sessions) and wish to cancel before redeeming all sessions, you will only be charged the individual standard session rate for the number of sessions you’ve received (plus any add-ons, processing fees, etc.). You will be provided a credit for the difference between this rate and the price you paid for the package.
  • The center reserves the right to discharge clients from our center if you miss more than 2 appointments/consults, for failing to follow protocol recommendations.
  • T&C may have some changes from time to time without notice. Changes will apply to any subsequent transactions with Hub of Consciousness.

Private Sessions:

  • 50% of the total cost of the session is required in order to confirm your booking.
  • In case of rescheduled or canceled appointments, you must provide Hub of Consciousness at least 24 hours’ notice so that we are able to accommodate another client.
  • Cancellations and Rescheduling that occur LESS THAN 24 hours are subject to 50% cancellation fee. Hub of Consciousness holds the right to deduct the amount from the package sessions or charge the client during their next visit.
  • Therapy packages are valid for a period of three (3) MONTHS from the original date of purchase. It is the client’s responsibility to keep track of the expiry dates. Packages cannot be used beyond the expiry date.

Workshops & Event Policies:

  • For certification arrangement, space, and organizational requirements, students must provide us with advance notice for confirmation and enrollment for courses. Therefore, at least 50% Advance deposit is required to confirm a space.
  • A refund (minus a 10% + VAT admin fee) will be made for cancellations made more than 14 days before the start date. For cancellations, less than 14 days before the course or workshop there will be no refunds unless there is a death or major health reasons due to hospitalization where proof is required such as health reports and doctors’ notes. The final decision will be at the discretion of management.
  • In the event of a no show, deposits and advance payments are non-refundable & non-transferable. However, if within 3 Days notice before a workshop or training is given, credit notes are issued, and payments are transferable towards other services, with no cancellation fee.
  • If a course or workshop is canceled you will be offered either a cash, or account credit refund or the option of being transferred to an alternative event.
  • We reserve the right to cancel a workshop for any reason. Whilst we would only do this in exceptional circumstances that mean we are unable to offer the workshop as advertised, or if there are insufficient numbers booked onto the workshop to make it viable for the teacher taking the workshop. Should this happen, we will notify you as soon as we have knowledge of the cancellation and will refund you the full amount you have paid us in respect of the workshop. We will not be responsible for any additional expenses which you may have incurred in respect of the workshop, including travel, accommodation or exchange rate losses
If you are an existing client, we may contact you with information about goods and services similar to those which were the subject of a previous sale to you.
Further, we may use your data so that you can be provided with information about unrelated goods and services which we consider may be of interest to you. We may contact you about these goods and services by any of the methods that you consented at the time your information was collected.
Please be advised that we do not reveal information about identifiable individuals to our advertisers but we may, on occasion, provide them with aggregate statistical information about our visitors.

Storing your personal data

The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain parts of our site, you are responsible for keeping this password confidential.

Disclosing your information

We may also disclose your personal information to third parties:

  • Where we are legally required to disclose your information.
  • To assist fraud protection and minimize credit risk.

Third party links

Please be aware that our site may contain links to other sites on the Internet that are owned and operated by third parties. The information practices of those Web sites linked to our site are not covered by this Policy. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. We strongly suggest you review such third party’s privacy policies before providing any data to them. We are not responsible for the policies or practices of third parties.

Your Consent

By using this site, you consent to the collection and use of information as outlined in the above documentation. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.